Privacy policy

Last updated: 20 August 2026

This is a translation of the Polish original. In case of any discrepancy, the Polish version prevails. Polski

1. General information

This Privacy Policy describes how personal data of people using the website of Lesedi sp. z o.o. is processed — in particular data of people who contact us through the contact form, by e-mail or through any other available channel.

We care about the privacy of everyone using the site and we process personal data in line with applicable law, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council (“GDPR”).

2. Data controller

The controller of your personal data is:

LESEDI sp. z o.o.

ul. Piękna 24/26A, 00-549 Warsaw, Poland

KRS: 0000953041

VAT ID: PL7011074721

Share capital: PLN 20,000.00

For matters related to personal data protection, contact us at hello@merch.help.

3. What data we process

Depending on how you use the site, we may process in particular:

first and last name
company name and job title
e-mail address
phone number
information you provide in a message or in the contact form
technical data related to your use of the site, such as IP address and information about your device, browser and activity on the site
information stored through cookies or similar technologies

Please do not send us data through the form that is not necessary to handle your enquiry.

4. Purposes and legal bases

We may process personal data for the following purposes:

Handling enquiries and contact

Data provided through the contact form, by e-mail or otherwise is processed so that we can reply, present information about our services and continue the conversation related to your enquiry.

The legal basis is taking steps at your request before entering into a contract, where the enquiry concerns possible cooperation, or our legitimate interest in communicating with people interested in what Lesedi does.

Entering into and performing a contract

If the contact leads to cooperation, data may be processed in order to conclude and perform the contract and to communicate in connection with it.

Establishing or defending claims

We may process data in order to establish, pursue or defend against possible claims. The legal basis is our legitimate interest in protecting the rights and interests of Lesedi.

Legal obligations

In certain cases we process data in order to comply with obligations under the law, in particular tax and accounting rules and other obligations related to running a business.

Analytics and the operation of the site

We may process information about how the site is used in order to keep it working correctly and securely and to analyse how the service is used.

Where a technology requires your consent, data is processed only after that consent has been given.

5. Contact form

Data provided through the contact form is used primarily to handle the enquiry you sent and to contact you about it.

Providing data is voluntary, but not providing the data necessary for contact may make it impossible for us to reply.

Please provide only the data necessary to handle your enquiry.

6. Recipients of the data

Personal data may be shared with entities that support us in running our business, in particular:

hosting and IT infrastructure providers
e-mail and communication tool providers
providers of IT systems and tools used to serve clients
providers of accounting, legal or advisory services
providers of analytics tools, if such tools are used on the site and the user has given the required consent

These entities are given access to data only to the extent necessary to perform the tasks entrusted to them.

7. Transfers outside the European Economic Area

Some providers of the technology services we use may process data outside the European Economic Area.

Where such a transfer takes place, we apply the mechanisms provided for by the GDPR, in particular European Commission adequacy decisions or standard contractual clauses.

8. How long we keep data

We keep data for as long as it is necessary for the purpose it was collected for. In particular:

data related to an enquiry is kept for as long as it is needed to handle it and to continue the conversation
data related to a concluded contract is kept for the term of the contract and then for the period required by law or needed to secure possible claims
data processed on the basis of consent is kept until that consent is withdrawn or until it is no longer needed
data processed on the basis of legitimate interest may be kept until an effective objection is raised or the purpose of processing ends

9. Your rights

In connection with the processing of personal data, in the cases provided for by the GDPR, you have the right to:

access your data
rectify your data
erase your data
restrict processing
data portability
object to the processing of your data
withdraw consent at any time, where processing is based on consent

Withdrawing consent does not affect the lawfulness of processing carried out before it was withdrawn.

To exercise your rights, contact us at hello@merch.help.

You also have the right to lodge a complaint with the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych).

10. Cookies

The site may use cookies and similar technologies. Cookies are small pieces of information stored on the user’s device while using a website.

We may use:

necessary cookies — needed for the site to work correctly and securely
analytics cookies — allowing us to analyse how the site is used
marketing cookies — used to measure the effectiveness of marketing activities and to tailor advertising

Cookies that are not necessary for the site to function are used only after the required consent has been given.

Users can change their cookie preferences and withdraw consent.

Current status: this site does not use cookies. See the cookie settings for details.

11. Data security

We apply appropriate technical and organisational measures to protect personal data against loss, unauthorised access, disclosure, alteration or destruction.

Access to data is given only to people and entities for whom it is necessary to perform the tasks entrusted to them.

12. Automated decision-making

Data provided through the contact form is not used by Lesedi to make decisions about the user based solely on automated processing that would produce legal effects concerning them or similarly significantly affect them.

13. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time, in particular where the law, the way the site works or the technologies we use change.

The current version of the Privacy Policy is always available on the Lesedi website.